GENERAL

This Privacy Policy (“Policy”) applies to the services extended by Digital Marketing Group (“Services”) No. 63, 4th Cross, Amar Regency Layout, Bengaluru – 560043, Karnataka, India. This Policy describes only our online information collection and use practices at the site; it doesn’t apply to information we collect about you offline, such as over the phone or in person. By using our Services, you consent to this Policy. We reserve the right to amend the Policy and amendments will be effective as of the moment of publication on the Site. You should check the Site regularly for amendments.

We are committed towards the security of your privacy and this document further details our information practices.

COLLECTION OF YOUR INFORMATION BY US

When you use Digital Marketing Group, you provide us with two types of information: (i) information you submit via the Service and (ii) information regarding your use of the Service collected by us as you interact with the Service.

Digital Marketing Group stores your IP address when you login to the website. We also use cookies for data collection. A cookie stores small bits of information stored by your browser which can be later used for providing customised services. Although you can disable cookies whenever you want through your browser settings, they are recommended to enjoy personalised services and a better learning experience.

Once inside the website, you are prompted to make an account and during this process we may collect your email address, name, phone number, date of birth and other personal details such as location, age, and gender. We may also ask you to share the OTP sent via SMS or a password or to verify a link sent on your e-mail address. All this is necessary to uniquely identify and authenticate you.

While you are using our services on the web, we record your responses and activity data, including but not limited to, textual and voice responses and session details.

Reasons for collecting Information:

We use personal details and other information to maintain the general and personalised content and functionality of the Services. In addition, we use personal details to make it possible to accommodate your requests, and so that we are able to provide you with service when using our Services and for the purposes set out elsewhere in this Policy. More specifically, it may be used for one of the following:

  1. To personalise your experience and make bespoke recommendations
  2. To help you efficiently access your information and the progress each time you use our Services
  3. To improve or add to our Services based on the information and feedback we receive from you
  4. To administer a contest, promotion, survey, etc. or to maintain record of our dealings with you
  5. To analyse and draw trend reports from aggregated statistics of user activity
  6. To send periodic emails for sharing information and updates pertaining to the course, occasional company news, updates, related product or service information, etc.

USE OF YOUR INFORMATION BY US

Digital Marketing Group may use the information collected from you for the following purposes:

  • Authentication: Your personal information helps us identify you uniquely and authenticate your use of Digital Marketing Group services by creating an account.
  • Personalisation: Based on the data on your activity patterns and responses, Digital Marketing Group customises the content and its delivery to you so that the learning experience can be made more meaningful.
  • Notifications: Your email address and phone number stored by us can be used to send you helpful notifications through e-mails and SMS which add to the effectiveness of the service.
  • Communication: Your personal details may also be used to answer your queries/doubts.
  • Legal Purposes: In case of a legal situation, your information may be used to comply with the law to help an investigation or legal proceeding.

SHARING OF YOUR INFORMATION WITH THIRD PARTIES

Digital Marketing Group gives highest importance to the safety of your information. However, there are certain cases where we might have to share your data with third parties as necessitated by law or despite our best intentions, we may be intercepted by ill-willed entities. Therefore, it is advisable to be fully aware of the risks associated with sharing your personal information with us. Following are a few instances where we might share your personal data with external parties:

  • With regulatory authorities: In cases of legal proceedings or investigations by a government body, we may be obligated to disclose all your information stored with us to help the process.
  • With employees, contractors, and affiliated organisations: Strictly on a need-to-know basis in order to process it on Digital Marketing Group’s behalf or to facilitate smooth functioning of our Services, such as providing network services, IT support, and customer service.
  • With parent company, subsidiary, investor, or acquirer: In the event of corporate sale, merger, reorganization, sale of assets, dissolution, or bankruptcy, your information may be part of the transferred assets.

However, personally identifiable information like name and e-mail address will not be shared with any such external parties.

AGGREGATED STATISTICS

Digital Marketing Group may collect statistics about the behaviour of users to its Services. When in the aggregate form and not pointing to a particular individual, we may display this information publicly or provide it to others.

PAYMENT

We may use and share the User information with reliable and reputed third-party payment gateway to whom we are associated in order to ensure swift and comfortable payment mechanism for the User. The third-party payment gateway and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your course fee-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information and your credit/debit card details will be handled by these providers. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECURITY OF YOUR INFORMATION

At Digital Marketing Group, we are committed to the security of your privacy which is why we have taken adequate measures to ensure that your information is safe with us. By implementing security tools such as SSL secured server, we try to ensure your data is protected and safe.

THIRD PARTY LINKS/ADVERTISERS

We may include or offer third party products or services on our website. These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and other technologies to collect information for such purposes. Pixel tags enable recognizing a browser’s cookie when a browser visits the site on which the beacon is located, and to learn which banner ads bring users to a given site. Similarly, ads appearing on any of our Services may be delivered to users by advertising partners, who may set cookies. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.

This Policy covers the use of cookies by Digital Marketing Group and does not cover the use of cookies by any third-parties. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites. Nonetheless, we seek to protect the integrity of our Services and welcome any feedback about these sites.

UPDATION/DELETION OF YOUR INFORMATION

Once you update/delete your personally identifiable information through your account settings like name and e-mail address in the Digital Marketing Group website, this old/deleted information is not stored in any form at our end. You have every right to cease to hold an account with us as whenever you want. However, the past activity data associated with your account is intact in anonymous form with us and we may utilise it for research and analysis purposes in order to improve the quality of our services.

REVISION OF POLICY

Digital Marketing Group reserves the right to revise this privacy policy as and when needed and a notice of revision, in case of material changes, will be provided on the website. However, it is your responsibility to stay updated on any policy revisions and we will take your continued use of our services as the acceptance of the new policies.

MORE INFORMATION

If you have questions regarding any part of the terms and conditions, please feel free to drop us a mail at: sayhellodmg@gmail.com.

REFUND POLICY

Digital Marketing Group deeply values your interest to learn Indian languages. However, in the event when you want to cancel your registration, we take care of making it a smooth fee refund transaction. Digital Marketing Group follows a reliable refund policy to let our learners feel privileged about their association with us. We take utmost care while processing fees, but in case of an unlikely event of an erroneous deduction or if the learner wants to cancel the payment, Digital Marketing Group will respond within 7 working days from the date of receiving the request from the learner. The refund time will depend on type of card used during transaction. We would require a proof of deduction of the fee amount and a written communication for refund from the learner within two days after fee payment.

In such cases if the receipt already has been issued, then the learner needs to return the original receipt at our official address: Digital Marketing Group, No. 63, 4th Cross, Amar Regency Layout, Bengaluru – 560043, Karnataka, India

We can be contacted for refund request via email to sayhellodmg@gmail.com.
*International transfer will require more working days for refund.

Contact Us

DIGITAL MARKETING GROUP

No. 63, 4th Cross, Amar Regency Layout, Bangalore - 560043, India

sayhellodmg@gmail.com

Call us : 9008869434